|
Shipping Policy
We Now Ship Internationally and also offer
Holiday Rush Delivery Available!
sales@jewelryandco.com
We now accept International credit cards for international
orders processed by PHONE ONLY.
$25 Flat shipping rate for all International orders.
PLEASE NOTE: All International orders are subject to
additional verification of address, bank and bank phone
number. Please provide us with this information at checkout
or your order will be placed on hold until you are contacted
by a Jewelry & Co. customer service representative.
To expedite the processing of your order, please be
available at the phone number or email address you provided
so that we are able to contact you, if needed. If Jewelry
& Co.'s verification department is unable to reach
you, your order may be considerably delayed or declined.
Once you and your credit card have been verified, you
will receive a second email once your order has been
processed.
Shipping for International Orders Only
Service Availability:
USPS Global Express Mail is available to more than 61
countries including:
Argentina; Aruba; Australia; Austria; Bahamas; Barbados;
Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile;
China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland;
France; France, Metropolitan; Germany; Greece; Greenland;
Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel;
Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg;
Macau; Malawi; Mexico; Monaco; Netherlands; Netherlands
Antilles; New Caledonia; New Zealand; Norfolk Island;
Norway; Panama; Papua New Guinea; Peru; Philippines;
Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore;
South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand;
Trinidad and Tobago; Turkey; United Arab Emirates; United
Kingdom; United States; US Minor Outlying Islands; Venezuela;
Virgin Islands (U.S.)
Notes:
* PLEASE CALL US DIRECT TO HAVE AN ITEM SHIPPED INTERNATIONALY
Price varies slightly depending on your shipping address.
All orders are shipped from New York City. East coast
shipping prices are on the lower end and West coast
on the higher end.
Who will deliver my order?
Jewelryandco.com uses UPS service and USPS Global Express
Mail. You will receive an email with a tracking number
once your order has been shipped.
How do I track my order?
The status of your order can be checked on Yahoo through
the link on your confirmation order. Once your order
has been shipped you will receive an email with the
tracking number. You can also go to the WWW.UPS.COM
and enter tracking number. For international orders
go to www.USPS.com and enter tracking number.
When will my order leave the warehouse?
Most items are guaranteed to leave the warehouse within
3-5 business days. Through email you will receive notification
that your order has been shipped. If there is a delay
you will be contacted immediately.
Do you refund shipping charges?
Shipping charges are refunded only
* If carrier loses package
* An item was shipped from our warehouse broken or defective
* We ship an incorrect item
* Product was damaged during shipping
If we reship an item in these cases, there will be
no second shipping charge.
Do you offer premium delivery service?
Yes. We offer premium next day and 2nd day air service
for select items for an additional charge. Please call
this toll free number 1-877-987-4337 to see if an item
is available for this particular service. You may select
premium delivery service options at checkout and at
that time additional shipping charges are automatically
added.
PLEASE NOTE THAT ALL METHODS OF SHIPPING ARE CALCULATED
BY BUSINESS DAYS (MONDAY-FRIDAY). Saturday is available
to select locations only.
Sales Tax
State law requires that internet retailers collect sales
tax in states in which they are resident. Jewelryandco.com
is a resident in New York, so we are required to charge
applicable taxes for purchases shipped in New York State.
Toll Free-1-877-987-4337 Fax- 718-785-3755
|