Jewelryandco.com
Search
Jewelry & Co. Toll Free
Featured Jewelry Categories
Gold Gemstone Rings
Gold Gemstone Earrings
Gold Gemstone Pendants
Clearance Sale
 
Jewelry Services
Wholesale Jewelry
Custom Order
Gift Certificates
Terms & Conditions
Ring Fitment Guide
Shipping Policy
RSS FEED
 
Jewelry Email Subscription

Enter your email address to receive Special Coupons & Promotions

Home » Terms & Conditions

 

Shipping Policy

We Now Ship Internationally and also offer

Holiday Rush Delivery Available!

sales@jewelryandco.com

We now accept International credit cards for international orders processed by PHONE ONLY.

$25 Flat shipping rate for all International orders.
PLEASE NOTE: All International orders are subject to additional verification of address, bank and bank phone number. Please provide us with this information at checkout or your order will be placed on hold until you are contacted by a Jewelry & Co. customer service representative.

To expedite the processing of your order, please be available at the phone number or email address you provided so that we are able to contact you, if needed. If Jewelry & Co.'s verification department is unable to reach you, your order may be considerably delayed or declined. Once you and your credit card have been verified, you will receive a second email once your order has been processed.


Shipping for International Orders Only

Service Availability:
USPS Global Express Mail is available to more than 61 countries including:

Argentina; Aruba; Australia; Austria; Bahamas; Barbados; Belgium; Bermuda; Brazil; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Fiji; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Norfolk Island; Norway; Panama; Papua New Guinea; Peru; Philippines; Poland; Portugal; Puerto Rico; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Trinidad and Tobago; Turkey; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)

Notes:

* PLEASE CALL US DIRECT TO HAVE AN ITEM SHIPPED INTERNATIONALY

Price varies slightly depending on your shipping address. All orders are shipped from New York City. East coast shipping prices are on the lower end and West coast on the higher end.

Who will deliver my order?
Jewelryandco.com uses UPS service and USPS Global Express Mail. You will receive an email with a tracking number once your order has been shipped.

How do I track my order?
The status of your order can be checked on Yahoo through the link on your confirmation order. Once your order has been shipped you will receive an email with the tracking number. You can also go to the WWW.UPS.COM and enter tracking number. For international orders go to www.USPS.com and enter tracking number.

When will my order leave the warehouse?
Most items are guaranteed to leave the warehouse within 3-5 business days. Through email you will receive notification that your order has been shipped. If there is a delay you will be contacted immediately.

Do you refund shipping charges?
Shipping charges are refunded only

* If carrier loses package
* An item was shipped from our warehouse broken or defective
* We ship an incorrect item
* Product was damaged during shipping

If we reship an item in these cases, there will be no second shipping charge.

Do you offer premium delivery service?
Yes. We offer premium next day and 2nd day air service for select items for an additional charge. Please call this toll free number 1-877-987-4337 to see if an item is available for this particular service. You may select premium delivery service options at checkout and at that time additional shipping charges are automatically added.

PLEASE NOTE THAT ALL METHODS OF SHIPPING ARE CALCULATED BY BUSINESS DAYS (MONDAY-FRIDAY). Saturday is available to select locations only.

Sales Tax
State law requires that internet retailers collect sales tax in states in which they are resident. Jewelryandco.com is a resident in New York, so we are required to charge applicable taxes for purchases shipped in New York State.

Toll Free-1-877-987-4337 Fax- 718-785-3755


 

Home    About Us    Privacy Policy    Contact Us   Ring Fitment Guide    Terms & Conditions    Links    Wholesale Jewelry    E-Gift    Sitemap


Gemstone Jewelry Credit Card

Jewelry & Co. is a registered trademark.- Copyright © 2008 All Right Reserved.
Jewelry & Co's RSS FEED